faq manager solution
faq manager solution knowledgebase software, faq software
Knowledge Management Software Video Tour
Product Information
omnistar Features
omnistar Benefits
omnistar Try a Demo
omnistar Product Videos
omnistar Screenshots
omnistar Requirements
omnistar Pricing
omnistar Sales FAQ
Order Information
omnistar Buy Now
omnistar Contact Us
omnistar Start Live Chat
Company Information
omnistar About Omnistar
omnistar Press Releases
omnistar Our Customers
omnistar Why Omnistar?
omnistar Our Newsletter
omnistar Resources
omnistar Universities
omnistar Web Host

 


McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams

Setting Up Groups for Staff members

Omnistar Knowledge Management Software is built around the notion that you will be using the software as part of a team. While it works great when being edited by one person, the software truly shines when many staff members are using the software, allowing you to have an ever-growing database of articles. Our usergroup capabilities allow you to edit a group of users' permissions all at once.

STEP 1: Create a group

From the main Admin screen, select Manage Staff. From this page, select Manage Staff Group. Select Add Staff Group. Create a name for the staff group, and select whether articles submitted by these users need to be reviewed before being made live. Select which folders the user has access to, and click update to create the group.


STEP 2: Add a Staff

Return to the Manage Staff page, and select add staff. From this page you can create a new staff member. At the middle of the form you will see a drop down menu where you can select a group for the user. Once you add a user to the group, their permissions will change based on any changes you make to the group.


STEP 3: Edit permissions or add an existing user

If you return to the Manage Staff Group page you can edit existing staff groups. This allows you to add or remove permissions for a large number of users at once. You can also edit existing staff members and select groups for them, allowing you to add a group after you already have staff set up.


  Back to Userguide Page