Setting Up a Mouse-Over Glossary

Omnistar Knowledge Management Software allows you to implement a convenient database of articles your customers can take advantage of. One of the ways we try to make using the Knowledge Management Software easier is allowing you to create in-window glossary items, so your users simply have to mouse over a highlighted term, and they will get a detailed definition. This makes everything easier to understand for your customers.

STEP 1: Create a Glossary Entry

Select Manage Glossary from the main page. This page displays your current glossary terms. You can bulk upload glossary terms using a .csv list from this page, as well as adding new and editing old terms. Select Add Entry to create your term.

STEP 2: Create the entry

Enter the word you wish to create a glossary entry for. If you have multiple capitalizations of the word in your software, you should create a term for each one. Enter the title, this will appear within the glossary box. Finally, you should enter the text of your definition. Click update to create the glossary term.

STEP 3: Mouse-Over the term

Mouse over the term to see a pop-up box that offers a definition. You can organize your definitions from the glossary page whenever you need edit, delete or add them.