Omnistar Kbase is a powerful support and article publishing platform that provides you with a simple, powerful system for organizing articles on your site. The built in functionality, including linking between articles, top article sorting, rating systems, comments, and a question submission section means that your site will have a powerful new customer support tool once you add Omnistar Kbase to your system. But even better, the functionality of Omnistar Kbase also allows you to easily build a large repository of staff documents, limited only to staff access, which provides further use for our FAQ Manager software.

How Can I Use Staff Articles?

Staff articles are slightly different from public articles because they can only be read by staff members with permission once they have logged into the software. The general Kbase articles are accessible to everyone. Staff articles allow you to set up anything slightly sensitive in nature, like training files, announcements, document templates, tutorials, and any other internal data you want disseminated and easily accessible at all times. This allows you to get a double usage out of our already potent FAQ manager system.

How Will This Help My Business?

Omnistar Kbase is already a great tool to add to your support arsenal, but once you realize how it can help with organizing important information your staff use on a daily basis or during their training, you know the system provides you with flexibility you can't find anywhere else. Better equipping, training, and deploying your staff is guaranteed to make everything run more smoothly.

Still not convinced?

Our Omnistar Knowledge Management Software comes with a full 100% money back guarantee, and includes guaranteed same day support and setup, even on weekends. So really, there is no excuse not to at least try out our FAQ Manager and see all the benefits of publishing articles to your site. And with the ability to customize the Meta tags of each page, your search engine performance can benefit greatly with Omnistar Knowledge Management Software.

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