Omnistar Knowledge Management Software is a powerful tool to add to your site, allowing you to reach your customers in a way every webmaster needs. Because the FAQ manager is built to provide you with a repository of articles that your customers can use to troubleshoot, learn about new features, and otherwise get informed from your site, it is important to know how your customers are using the information. That is why we built in powerful statistics tracking to the core of the software, allowing you to get exactly what you need out of Omnistar Knowledge Management Software.

What statistics does Omnistar Knowledge Management Software track?

Omnistar Knowledge Management Software is built to provide you with all the important information you need to know about your FAQ Manager. On our statistics page we include information on number of articles, access level of articles, categories and their usage, most viewed articles, most viewed categories, most popular articles, and most discussed, as well as the highest rated by users. You can also track information by individual users to see how their individual articles are faring compared to others. This data is essential to helping grow your site and learning what information your users want the most.

How can this data benefit my site?

There is nothing more invaluable than learning about how your site is being used. Being able to follow user access patterns means being able to replicate the topics that are most important, learn more about what your users want, and generally attempt to meet their needs. This also allows you to fix articles that are not being read, or which are not being ranked highly, change the layout through which your visitors view the Omnistar Knowledge Management Software, and otherwise build upon the information you collect and harness it to provide better outcomes for customers. How you use the data depends on what you are using your Omnistar Knowledge Management Software for, but rest assured that the FAQ manager has the power to help you build a growing, successful site!

Still not convinced?

Our Omnistar Knowledge Management Software comes with a full 100% money back guarantee, and includes guaranteed same day support and setup, even on weekends. So really, there is no excuse not to at least try out our FAQ Manager and see all the benefits of publishing articles to your site. And with the ability to customize the Meta tags of each page, your search engine performance can benefit greatly with Omnistar Knowledge Management Software.

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