knowledgebase software, faq software
Omnistar Kbase is a dynamic knowledgebase management system that allows you to create a repository of searchable and useful information for your staff and web site visitors. Current users have told us their support has been reduced by as much as 70% once they implemented Omnistar Kbase. In addition you can setup an internal staff knowledgebase where you can store and categorize company documents, policies and procedures.
  • Post Unlimited Articles
  • Post Unlimited Categories / Sub-Categories
  • Create Internal Only Articles
  • Multi-Level Administrations
  • Password Protect Folders
  • Unlimited Attachments
  • User Subscribed Updates
  • Detailed Reporting
  • Mouse-Over Glossary
  • Staff Calendar
  • Easily Private Label
  • Easy Setup
  • Getting Started Wizard
  • Totally Customizable User Area
  • Totally Customizable Admin Area
  • Installs on PHP / MySQL
  • Free Installation
  • Totally Web-based
  • Password Protected Backend
  • Manage Thousands of Articles
  • Immediate Download
    Upon ordering the Omnistar Kbase Install version you will be able to immediately download and install the product. In addition, we offer Same Day optional FREE installs if you require our technical team to install the product. If you order our hosted version, after we confirm your order, we will set up your account the same day.

  • 12 Months Free Upgrades and Support
    Unlike other products that charge for new versions and upgrades, Omnistar Interactive offers FREE upgrades and support for 12 months. Even if the product version number changes, you will still be entitled to a free upgrade within the first 12 months. Our software team is continually adding new features and offers several new versions every year.

  • Re-Brand Omnistar Kbase
    Omnistar Kbase can be easily re-branded so that web developers and designers can sell the product as their own.

  • Multi-Lingual
    Omnistar Kbase allows you to easily translate the entire administrative, staff and user pages to ANY language. In addition to translating the software you can also change the MySql Character Set.

  • User Favorite List of Articles
    While users are browsing articles, they are able to put those articles in a separate favorite section. Even if users return to the site at a later date, they can still access their favorite area. Users are able to manage the articles in this section and easily remove them.

  • Password Protect Folders
    Omnistar Kbase allows you to password protect folders. The password can be easily managed through the administrator page. This allows you to give specific groups or users access to exclussive content by giving them the selected password.

  • Subscribe to Update Notifications
    Your visitors can easily subscribe to be notified when an article is updated. When the article is updated your user will receive an email with the details.

  • Create Internal Only Knowledgebase
    Omnistar Kbase allows you to create internal only categories and articles. Therefore, you can easily create internal only knowledge base to go along with your public knowledgebase.

  • Separate Staff Administrator
    Omnistar Kbase has a separate administrative staff area that is separate from the main administrative staff area. You can have unlimited staff members with Omnistar Kbase. Each staff member will be able to add articles, glossary items, attachments and more. When you setup the staff member you can set the access level.

  • Detail Reports
    Omnistar Kbase comes with a set of detail reports that allows you to view information such as number of articles, number of categories, most view articles, most popular articles, most popular categories and most discussed articles.

  • Unlimited Categories and Sub-Categories
    Omnistar Kbase allows you to create unlimited categories and sub-categories.

  • Unlimited Knowledge base articles
    Omnistar Kbase allows you to create unlimited knowledgebase articles.

  • Mouse-Over Glossary
    Omnistar Kbase allows you to add mouse-over glossary entries to any article.

  • Staff Calendar / Address Book
    Omnistar Kbase includes an optional calendar available to all staff members where staff members can post to-do items for themselves or other staff members. They can also setup to receive email reminders. In addition Omnistar Kbase includes a separate address book for all staff.

  • Unlimited Attachments
    Omnistar Kbase allows you to add unlimited attachments to each article. Therefore, you can easily add additional information to your knowledge base articles in any format.

  • Integrated Help Desk
    Omnistar Kbase includes a simple help desk that allows your users to ask questions if they cannot find their answers in your knowledge base. Their questions are stored in the administrative area so that you can easily manage all the questions. In addition, as you are answering user questions you will be able to easily add the question to your knowledgebase.

  • Roll-over Text Glossary
    Omnistar Kbase has an optional roll-over text glossary. Words can be added to the glossary in the administrative section. When users view articles with glossary words they are automatically highlighted. If the user puts his mouse over the highlighted word then the user will be able to view detail about he glossary word that you entered in the back-end.

  • Archive Article Manager
    Omnistar Kbase includes an archive manager. The archive manager will allow the administrator to select a date. Once that date is selected the administrative will select the move or delete option. The system will them move or delete articles before the date selected.

  • Customizable User Interface
    Omnistar Recruiter allows you to totally customize the user interface to match your site. You have the option of browsing in your own graphic for the header or footer. In addition, you have the option to browse in your own HTML for the header and footer. Finally, you have the option to modify any of the user page source files.

  • Still not convinced
    Click here to see why thousands of webmasters choose Omnistar Kbase over the competition.

  • Product Benefits
    View benefits of our web based knowledgebase software.
100% 30 Day Money Back Guarantee
Omnistar is so convinced that you'll love our product that we offer a 30 Day money back guarantee. If within the first 30 days after purchasing our product you decide for whatever reason it is not the right product for your business simply let us know and you will receive a full refund.

The Omnistar Guarantee

 

Flexible Options—Downloadable and Hosted Solutions

Omnistar Kbase is available as a download for you to install on your local web server or as a hosted solution. No matter which solution you choose your support staff and users can access all features from any web browser.

Download Version
Written in PHP with a MySQL database backend Omnistar Kbase installs on most web servers (View Requirements). Our software also comes with full source code so you can modify your copy to suit your requirements.

Hosted Solution
Our hosted solution allows you to use our Omnistar Kbase software without a web server. We host the software, so there’s nothing for you to install, manage, or upgrade. Learn more about our hosted solution.

Next Steps

To learn more about Omnistar Kbase, please try our online demo. If you have further question then you can contact us via phone or email. Once you are ready to buy, then you can order via our secure online order form.

To order the Omnistar Kbase using Visa, Mastercard, Discover, American Express, or United States, use our Order Form.




If you would like to purchase the software via Paypal, then you can use our Pay Pal Order Form located here.

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