User Comments

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In the next page of the best knowledge base software you will see a list of comments as well as options to add, edit, and delete comments. If you select to have comments require approval before posting (at the bottom of this section), then you can approve any new comments by clicking Approve next to them. If you don't select the approval requirement, then comments will be automatically added to the articles.

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When adding or editing a comment, you can choose which article to associate it with and give it a subject and content. When adding or editing comments in the admin area, you must include the author's name and e-mail address, though this isn't required for users in the knowledgebase.

Field	Description
Article:	Select the article you would like to add this comment to
Author Name:	This is the display name of the author
Author Email:	This is the author's email address
Subject:	This is the display title of the comment
Comments:	This is the text of the comment
Approved:	This allows administrators to indicate whether the comment will actually appear on the article or not

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