Manage Categories

manage-categories

In this section of the best knowledge management software you will see a listing of categories, as well as options to add, delete, and edit them. You can also download and upload your category list in Comma Delimited Format (CSV) and Tab Delimited Format.

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You can create as many categories of article as you need, and can even make categories for internal articles that cannot be accessed by anyone except staff. You can also password protect articles, so that only certain users can access them.

Field	Description
Category Name:	This is the displayed name of the category
Parent Category:	If you would like this to be a sub-category then select a category to make it's parent.
Description:	This is a brief explanation of what type of articles are stored in this category
Folder Password:	This allows you to limit who can and cannot access different categories and articles
Display to user:	This allows you to determine which users can access the article
Folder Icon:	This is the image that will appear next to the category

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