Ioncube Omnistar Kbase Install Guide
To install the Omnistar Kbase Software, you will need
your product zip file and a license file which can be
download at http://software.omnistaretools.com.
You will also need:
• PHP 4.2 or later
• An EMPTY MySQL 4.1 Database or
later
• Your MySQL server information:
• MySQL hostname
• MySQL database
name
• MySQL username
• MySQL password
• FTP software to upload the files
• A web browser (IE or Firefox)
(If you are not sure about the MYSQL information, contact
your hosting company)
Important: Please make sure the MYSQL database that
you use is an EMPTY Database because all information will
be deleted from your database.
STEP 1: UNZIP FILES
Unzip the software files on your local computer.
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STEP 2: FIND WEB ROOT FOR SERVER
Log into your server with your FTP program and locate
your "Web Root". This is the top-level directory
where you can place web pages which will be displayed
on your website.
This is the same directory in which your website's
homepage are located. Examples on some servers are:
/www/, /public_html/, /httpdocs/,
/htdocs/, /html/
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STEP 3: UPLOAD FILES
Rename ‘kbase41’ to ‘kbase’
before you upload the file and then the ‘kbase’
folder to your web root. If you want to use another
folder other then ‘kbase’ then
open a ticket at http://support.omnistaretools.com
When you upload the files, make sure that the files
are transferred in the correct format (The choices
are "ascii" or "binary").
(Most FTP programs have an auto-detect setting for
transferring files in the correct mode and this should
be used if your ftp program has this setting.)
Mac Users: If your FTP program has
a setting for "Translate ISO characters"
(i.e. Fetch), make sure it's disabled before you upload
the affiliate program.
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STEP 4. SET INITIAL FILE PERMISSIONS
If you are using a Unix-based Server, you will now
need to set file permissions for specific files and
directories that you uploaded in the previous step.
If you are a Windows user, appropriate permissions
may already be set. You should use your FTP program
to change permission.
Set the following permissions:
| [web root]/kbase/admin/ |
set permissions on this folder to
777 |
| [web root]/kbase/img |
set permissions on this folder to 777 |
| [web root]/kbase/lib/omnisupport.php |
set permissions on this file to 666 |
| [web root]/kbase/lib/omnisupport_noperm.php |
set permissions on this file to 666 |
| [web root] /kbase/fckeditor/editor/filemanager/connectors/php/config.php |
set permissions on this file to 666 |
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STEP 5: EXECUTE INSTALL FILE
Finally, execute the install program /[kbase]/install.php
with your Web Browser. For example the link should
look like this:
http://www.MYSITE.COM/kbase/install.php
Fill out this page with all the required information.
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STEP 6: SET FINAL FILE PERMISSIONS
If you are using a Unix-based Server, you will now
need to set file permissions for specific files and
directories that you uploaded in the previous step.
If you are a Windows user, appropriate permissions
may already be set. You should use your FTP program
to change permission.
Set the following permissions:
| [web root]/kbase/admin/ |
set permissions on this folder to 755 |
| [web root]/kbase/lib/omnisupport.php |
set permissions on this file to 444 |
| [web root]/kbase/lib/omnisupport_noperm.php
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set permissions on this file to 444 |
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STEP 7: MOVE UP LICENSE FILE
Unzip the license file that you download from http://software.omnistaretools.com.
Once you unzip the license file, it should be called
kbase_license.txt. Move kbase_license.txt
to [web root]/kbase/admin/ folder
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STEP 8: LAUNCH THE SOFTWARE
You can launch the software at http://YOURSITE/kbase/admin/
Login: admin
Password: admin
If you pull up this domain and you see an Ioncube
error, then visit http://www.ioncube.com
and make sure you have the latest Ioncube loader.
That’s it! Enjoy our Knowledge Base Software.
We offer other 10 other web based php software solutions
and services at http://www.omnistaretools.com
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knowledgebase software, faq software
