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web based knowledge base software

    Omnistar Knowledge Management Software is the most feature packed knowledge base software we can provide, giving you everything you need to offer your customers a first stop for customer service. Just read our benefits:

  • Manage an unlimited database of articles. Omnistar Knowledge Management Software doesn't limit the number of articles you can manage, allowing you to constantly grow the depth of your knowledgebase with new articles.

  • Manage your articles from one place. All of your staff can manage articles in Omnistar Knowledge Management Software from the convenient administrative area.

  • Control access levels of articles. Omnistar Knowledge Management Software allows you to password protect more sensitive articles, giving access only to those who you provide with the password.

  • Manage an internal Knowledgebase for your employees. Omnistar Knowledge Management Software can easily serve as a guide for employees for any of a number purposes, all up to you.

  • Limit who can edit different articles based on different user levels. This allows you to make more advanced articles only accessible by advanced users.

  • View detailed statistics on your knowledgebase. Keep track of how your knowledgebase is being used and its status.

  • Modify the look and feel of our software. Omnistar Knowledge Management Software allows you to easily change the design of the knowledgebase to match your site.

  • Maintain an interactive dictionary. Include definitions of terms in your dictionary and have them display when your reader needs them.